Terms of Service

1. Agreement

These Terms of Service ("Terms") are a binding agreement between you ("you" or "Customer") and Liquid AI, Inc. ("Liquid AI", "we", "us") governing your access to and use of Liquid Harness, including the command-line interface, web console, APIs, and related services (collectively, the "Service"). By creating an account, signing in, or using the Service, you agree to these Terms.

2. Accounts

You must provide accurate registration information and keep it up to date. You are responsible for activity under your account, including all use of API keys and CLI tokens issued to you. You must notify us promptly of any unauthorized use. You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.

3. Plans, billing and beta access

The Service is currently offered in private beta. Access, pricing, quotas, and features may change at any time. Where a paid plan applies, fees are billed in advance, are non-refundable except as required by law, and renew automatically until cancelled. Taxes are your responsibility unless we are required to collect them. We may suspend the Service for non-payment.

4. Acceptable use

You agree not to use the Service to:

• violate any law or third-party right, including intellectual property and privacy rights;
• generate, train on, or distribute content that is illegal, abusive, sexual content involving minors, or otherwise harmful;
• create datasets or models intended to deceive, harass, or harm individuals;
• circumvent rate limits, quotas, or access controls, or probe the Service for vulnerabilities without written authorization;
• resell, sublicense, or build a competing model-training service primarily on top of the Service.

We may suspend or terminate access for violations.

5. Your content and our content

Customer Content. "Customer Content" means the prompts, datasets, files, configuration, and other inputs you submit to the Service, plus the model outputs generated for you. As between you and us, you retain all rights in Customer Content.

Licence to operate. You grant us a worldwide, royalty-free licence to host, copy, transmit, process and display Customer Content solely as needed to operate, secure and support the Service.

Service improvement and model training. Subject to the Privacy Policy, we may use Customer Content and operational telemetry to operate, secure, debug, evaluate and improve the Service, including to fine-tune, evaluate, and develop Liquid AI models. You can control or opt out of model-training use of your Content as described in the Privacy Policy. Any internal models we derive from Customer Content belong to us; we do not claim ownership of your raw Customer Content.

Our IP. The Service, including the CLI, web console, documentation, and underlying models, is owned by Liquid AI and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during the term, subject to these Terms.

6. Third-party services

The Service routes requests to third-party model and infrastructure providers (for example, OpenRouter and Replicate). Your use of those providers through the Service is also subject to their terms. We are not responsible for the availability, accuracy, or content of third-party services.

7. Model outputs

Generative model outputs may be inaccurate, incomplete, or offensive, and different users may receive similar outputs. Outputs are not professional advice. You are responsible for reviewing outputs before relying on them and for ensuring your use of outputs complies with law.

8. Confidentiality

Each party will protect the other's non-public information disclosed under the Service with reasonable care and use it only to perform under these Terms. This does not apply to information that is public, independently developed, or required to be disclosed by law.

9. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising out of course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that outputs will meet your requirements.

10. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill. Each party's total liability arising out of or related to these Terms is limited to the greater of (a) the amounts you paid us for the Service in the twelve months before the event giving rise to liability and (b) US$100.

11. Indemnity

You will defend and indemnify Liquid AI from any third-party claim arising out of your Customer Content or your use of the Service in violation of these Terms or applicable law.

12. Term and termination

These Terms apply for as long as you have an account. You may stop using the Service and delete your account at any time. We may suspend or terminate your access for material breach, suspected fraud or abuse, legal risk, or extended non-payment. Sections 5, 7–11, and 13 survive termination.

13. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict-of-laws rules. The state and federal courts located in Suffolk County, Massachusetts have exclusive jurisdiction, and each party waives any objection to that venue.

14. Changes

We may update these Terms from time to time. If we make material changes, we will notify you (for example, by email or in-product notice) before they take effect. Continued use of the Service after the effective date constitutes acceptance.

15. Contact

Questions about these Terms? Contact us at legal@lqh.ai.